tbaji Frequently Asked Questions

Creating a tbaji account takes under two minutes. Go to the tbaji login page, tap Register, enter your mobile number, choose a password, and confirm you are 21 or older. After OTP verification via SMS your account is live and ready for your first deposit. Full KYC verification is required before you can withdraw winnings.

tbaji requires a government-issued photo ID for KYC. A Bangladesh National Identity Card (NID) is the most commonly accepted document; a valid passport is also accepted. Upload a clear photo of the front and back of your ID plus a selfie holding the document. Verification is typically completed within 24 hours of submission.

On the tbaji login page tap Forgot Password, enter your registered mobile number, and you will receive a reset OTP by SMS. Enter the code and set a new password of at least 8 characters. If you no longer have access to your registered mobile number, email [email protected] with your account details and a copy of your ID for manual recovery.

No — tbaji strictly allows one account per player. Opening duplicate accounts violates our Terms and Conditions and will result in all linked accounts being closed and any pending winnings being voided. If you have accidentally created a second account, contact support immediately to merge or close the duplicate without penalty.

Email [email protected] from your registered email address and state clearly that you want your account permanently closed. Include your registered mobile number so the team can locate your account. Any real-money balance will be refunded to your most recently used payment method before closure. If you are closing due to gambling concerns, consider self-exclusion instead — it offers stronger protections.

Log in to your tbaji account, go to Deposit, select bKash, enter the amount and follow the on-screen steps to complete a Send Money transfer to tbaji's designated merchant number. bKash deposits are credited to your tbaji balance within minutes. The minimum deposit is ৳500. Always use the exact merchant number shown in your tbaji account — do not send to any other number.

tbaji supports bKash, Nagad, Rocket, and Upay for instant mobile money transfers. Bank transfers via Dutch-Bangla Bank, BRAC Bank, IBBL, City Bank, and Sonali Bank are also accepted. International card payments via Visa and Mastercard are available for eligible players. All transactions are processed in BDT with no currency conversion fees.

Withdrawals to Nagad on tbaji are typically processed within 1 to 3 hours during normal business hours. Most players in Bangladesh receive their funds the same day. During peak periods or local public holidays such as Eid, processing may extend up to 24 hours. Ensure your KYC is verified and your Nagad number matches the one registered on your tbaji account before requesting a withdrawal.

The minimum withdrawal amount on tbaji is ৳500 for mobile money methods including bKash, Nagad, and Rocket. For bank transfers the minimum is ৳1,000. There is no stated maximum daily withdrawal limit for fully verified accounts in good standing, though very large requests may require additional confirmation. Withdrawal fees, if any, are displayed before you confirm the transaction.

tbaji charges no fees on deposits. For withdrawals, a small processing fee may apply depending on the payment method — this is clearly displayed on the withdrawal screen before you confirm, so there are no hidden charges. bKash and Nagad withdrawals are typically low-fee or fee-free. Bank transfer withdrawals may carry a small charge set by the receiving institution.

tbaji offers over 500 games across several categories. Sports betting covers cricket (BPL, IPL, T20 World Cup), football, kabaddi, and more. The live casino section includes live baccarat, live roulette, and live blackjack streamed in real time. Slots from providers like Pragmatic Play and NetEnt are available alongside specialty games including Kalaka Bingo and Diamond Tycoon.

For BPL matches on tbaji you can bet on pre-match and in-play markets. Pre-match options include match winner, top batsman, top bowler, total runs in an innings, and first over total. In-play markets update in real time as the match progresses, letting you bet on the next wicket, next boundary, or current run rate. Markets open several hours before the toss and close when play begins.

Yes. All tbaji casino games use certified Random Number Generator (RNG) technology supplied by regulated third-party software providers. Every spin, card deal, and dice outcome is independently random and cannot be influenced by the house or any player. Live casino games use physical equipment — real cards and roulette wheels — dealt from certified studios, providing an additional layer of transparency.

Yes — tbaji is fully optimised for mobile browsers on both Android and iOS. Open Chrome or Safari on your phone and visit tbaji.lat to access the complete game library instantly with no app download required. The site is designed specifically for the smaller screens and 4G connections common across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh.

RTP (Return to Player) on tbaji slots varies by game title and provider but most fall between 94% and 97%. Some certified high-RTP titles from Pragmatic Play and NetEnt exceed 97%. The RTP for each individual game is published in that game's information or rules panel. Remember that RTP is a long-term statistical average across millions of spins — it does not predict what you will win in any single session.

tbaji offers a first-deposit welcome bonus to newly registered players in Bangladesh. The exact match percentage and maximum bonus amount are displayed on the promotions page at the time you register. To claim it, opt in when prompted during your first deposit. The bonus is credited automatically once your qualifying deposit is confirmed and the minimum deposit threshold is met.

The wagering requirement on a tbaji bonus tells you how many times you must bet the bonus amount before any winnings from it can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in qualifying bets before the bonus converts to withdrawable cash. The exact rollover multiplier for each promotion is stated in the bonus terms — always read them before claiming.

Yes, all tbaji bonuses expire. Welcome bonuses must typically be claimed within 7 days of registration and the wagering requirement completed within 30 days of the bonus being credited. Free spins bonuses generally expire within 7 days. If a bonus expires before wagering is complete, the bonus balance and associated winnings are forfeited. Check the active bonuses section in your tbaji account to monitor your current bonus status and expiry dates.

It depends on the specific promotion. Some tbaji bonuses are valid across all products including sports betting on cricket, football, and kabaddi. Others are restricted to casino games or slots only. The eligible game types for each bonus are clearly listed in the bonus terms. If cricket betting is listed as an eligible product, your bonus balance will be available for BPL, IPL, T20, and other cricket markets on tbaji.

tbaji rewards active players through a tiered loyalty program. As you accumulate points from real-money wagers on eligible games, you advance through loyalty tiers that unlock higher withdrawal limits, exclusive reload bonuses, faster processing times, and priority customer support. Players in Bangladesh who reach VIP status are assigned a dedicated account manager. Contact tbaji support to check your current tier and learn how to advance.

tbaji uses 256-bit SSL encryption to protect all player data and financial transactions on the platform. Your personal and payment information is never shared with or sold to third parties. The platform operates as an offshore online gaming site and applies industry-standard security protocols including secure login, two-factor authentication options, and fraud monitoring to keep your account and funds safe.

The minimum age to register and play on tbaji is 21 years old. This applies to all game types — casino, slots, sports betting, and every other product on the platform. tbaji enforces strict age verification during registration and KYC review. Any account found to belong to a player under 21 will be closed immediately and funds handled in accordance with our Terms and Conditions. We do not allow underage gambling under any circumstances.

If gambling on tbaji is becoming a problem, email [email protected] from your registered address with your mobile number and a clear request for self-exclusion. You can choose a period of 1 month, 3 months, 6 months, 1 year, or permanent exclusion. Once activated, self-exclusion cannot be reversed before the period ends. Permanent self-exclusion is final. Shorter time-out periods and deposit limit tools are also available if you want a less drastic first step.

Yes. tbaji lets you set daily, weekly, or monthly deposit limits to help you stay within a budget you are comfortable with. To request a limit, email [email protected] stating the limit amount and the period you want applied. Limit reductions take effect immediately. Limit increases require a 7-day cooling-off period before coming into force, giving you time to reconsider. Deposit limits are one of the most effective tools for staying in control of your gambling spend.

The primary way to reach tbaji support is by emailing [email protected]. Include your registered mobile number in every message so the team can identify your account quickly. Support is available 24 hours a day, 7 days a week including Bangladeshi public holidays such as Eid, Victory Day on December 16, and Independence Day on March 26. For urgent responsible gaming requests such as self-exclusion or an account lock, state this clearly in your subject line to ensure it is prioritised immediately.